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Recover Money from Bybit Exchange: A Comprehensive Guide

Bybit is a well-known cryptocurrency exchange that allows users to trade, deposit, and withdraw various digital assets. However, many users face challenges such as missing deposits, failed withdrawals, forgotten memo tags, or lost funds due to incorrect transactions.

This guide will explain how to recover money from Bybit Exchange, use Bybit’s self-service recovery options, contact support, and safely withdraw or transfer funds to other platforms like Binance and Trust Wallet.

Recover Money from Bybit Exchange

If you have lost money on Bybit due to an incorrect deposit, failed withdrawal, or lost memo tag, don’t panic. Bybit offers multiple ways to retrieve lost funds if certain conditions are met.

Common Reasons for Lost Funds on Bybit

Depositing funds without a required memo/tag (for XRP, XLM, EOS, etc.).
Withdrawing funds to an incorrect address.
Sending crypto to a wrong network (e.g., sending USDT via ERC-20 instead of TRC-20).
Failed deposits due to incorrect wallet details.
Withdrawals stuck in processing.

Steps to Recover Money from Bybit Exchange

Check the transaction status in your Bybit account under “Assets” > “History”.
Use Bybit Self-Service Portal to submit a recovery request.
Contact Bybit Support if self-service does not resolve the issue.
If the issue is a missing memo/tag, submit an asset recovery form (explained below).

Recover Money from Bybit Exchange via Telegram

Many users search for “Bybit Telegram support” to seek help. However, be extremely cautious—scammers often impersonate Bybit support staff on Telegram. You can aswell Contact Us

How to Verify the Official Bybit Telegram Support

Go to Bybit’s official website (bybit.com).
Check the official Help Center for the correct Telegram links.
Never share your login credentials, private keys, or recovery phrases with anyone claiming to be Bybit support on Telegram.
If someone asks for money upfront to “recover” your funds, they are a scammer.

How to Get Memo on Bybit

A memo (or memo tag) is a unique identifier required for some cryptocurrency deposits and withdrawals, such as XRP, Stellar (XLM), and EOS.

Steps to Find Your Bybit Memo

Log in to your Bybit account.
Navigate to “Assets” > “Deposit”.
Select the cryptocurrency (e.g., XRP, XLM, EOS) that requires a memo.
Bybit will display a memo/tag—copy this before making a deposit.

If you send funds without a memo, they may not be credited to your account, requiring manual recovery (explained below).

Bybit Self-Service for Asset Recovery

Bybit provides a self-service recovery system that allows users to recover lost deposits and misplaced transactions.

When to Use Bybit Self-Service?

Forgot to include a memo in your deposit.
Sent funds to the wrong Bybit wallet address.
Your deposit has not been credited, but the blockchain shows it as completed.

How to Use Bybit Self-Service Recovery?

Visit the Bybit Asset Recovery Form.
Enter transaction details (Transaction ID, amount, cryptocurrency).
Attach any proof (screenshots of the deposit).
Submit the request and wait for Bybit’s response (usually takes a few days).

Bybit Asset Recovery Form

The Bybit Asset Recovery Form is an official request system to retrieve lost deposits.

What Information Do You Need?

Your Bybit account email/ID.
Transaction ID (TxID) from your external wallet.
The exact amount and cryptocurrency.
Screenshots of the deposit confirmation.

After submission, Bybit will verify the details and attempt to recover your funds.

Bybit Deposit Not Showing Up: What to Do?

If you deposited funds into your Bybit account but they haven’t appeared, here’s what to check:

1. Confirm the Transaction on the Blockchain

Use a blockchain explorer (e.g., Etherscan for ERC-20, Tronscan for TRC-20).
If the transaction is still pending, wait until it is confirmed.

2. Check if You Used the Correct Wallet Address

Ensure that you copied the exact Bybit deposit address from your account.

3. Verify if a Memo or Tag Was Required

For XRP, XLM, EOS, and similar cryptos, a missing memo can cause a delay in crediting funds.

4. Contact Bybit Support if Deposit is Delayed

If your deposit hasn’t arrived within a reasonable time, submit a support ticket or use the Bybit self-service form.

Memo in Bybit Withdrawal: How to Use It?

When withdrawing cryptocurrencies that require a memo/tag, you must enter the correct memo of the recipient wallet.

Steps for a Secure Withdrawal

Double-check the recipient’s memo/tag.
Copy and paste the memo instead of typing manually.
Ensure that the network type matches the recipient’s wallet.

If you enter an incorrect memo, the funds may be lost. Contact Bybit support immediately if this happens.

Bybit Customer Care Number: How to Contact Support

Bybit does not have a public customer care number. However, you can contact their support through:

Live Chat – Available 24/7 on Bybit’s official website.
Email Support – Submit a request via Bybit’s Help Center.
Help Desk – Create a support ticket with transaction details.

Avoid third-party “customer care” numbers, as they are often scams.

How to Transfer Money from Bybit to Binance

Transferring funds from Bybit to Binance is straightforward:

Log in to Bybit and go to “Assets” > “Withdraw”.
Select the cryptocurrency you want to transfer.
Enter your Binance wallet address.
Select the correct network (ERC-20, TRC-20, BEP-20, etc.).
Confirm the withdrawal and wait for the transaction to complete.

How to Withdraw Money from Bybit to Trust Wallet

To transfer funds from Bybit to Trust Wallet:

Open Trust Wallet and select “Receive”.
Copy your Trust Wallet address for the selected cryptocurrency.
Log in to Bybit and navigate to “Withdraw”.
Enter your Trust Wallet address and confirm the transaction.

Bybit Recovery Key Phrase: Does Bybit Have One?

Unlike decentralized wallets, Bybit does not provide a recovery seed phrase. Your account is protected by:

Email verification
2FA (Two-Factor Authentication)
Backup security questions

If you lose access to your account, reset your password or contact Bybit support.